Emergency Repairs

Urgent Maintenance Instructions

Shontay must be contact first before the below action can be taken on: 0451 466 244 and only out of normal Business hours.

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

• A burst hot water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
• A failure or breakdown of gas, electricity or water supply

Emergency Tradespeople

The following tradespeople can be contacted after hours ONLY, if the repairs is in one of the above categories. A maximum of $1,000 including parts and labour is permitted only if deem an emergency. Please Note: If you contact a tradesman and it’s not considered urgent you will be charged for their time.

• Plumber/Hot Water:
  • Western District Connections - Brad 0426 993 719, [email protected]
  • Award winning Plumbing Services – Michael 0439 383 918, [email protected]
• Electrician:
  • Smart Safe Electrical - Mel 0411 511 620, [email protected]
  • Holts Volts Electrical - Matthew 0481 989 004
• Locksmith:
  • Lightning locksmiths - George - 0418 443 729, [email protected]
• Glazier:
  • S.K Glass and Aluminium - 02 4731 6098, [email protected]