Emergency Repairs

Urgent Maintenance Instructions

Shontay must be contact first before the below action can be taken on: 0451 466 244 and only out of normal Business hours.

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply

Emergency Tradespeople

The following tradespeople can be contacted after hours ONLY, if the repairs is in one of the above categories. A maximum of $1,000 including parts and labour is permitted only if deem an emergency. Please Note: If you contact a tradesman and it’s not considered urgent you will be charged for their time.

Penrith Office

395 High Street penrith, New South Wales 2750

Jordan Springs Office

Shop 12 56-66 Lakeside Parade Jordan Springs, NSW 2747

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